Gain real-time control over logistics, pricing, scheduling, and engagement — all from a powerful admin dashboard.
Designed for scale. Engineered for control. Built to power every detail of diagnostic logistics.
Create, adjust, and scale operations on your terms — no developer required.
Define zones, pricing, and availability with smart, map-based controls.
Message patients or technicians directly through the dashboard.
Auto-read uploaded requisitions and trigger workflows instantly.
From dynamic pricing to scheduling logic, customize every aspect of how Welab operates.
Adjust service geofences & availability zones
Override or monitor scheduling engine logic
Configure partner rules & delivery cutoffs
Control label formats, delivery rules, and payout structures
Track technicians, sample flow, booking volume, and exceptions in real-time.
Live technician map with ETA tracking
Booking funnel and performance metrics
Auto-alerts for exceptions, delays, or lab rejections
Daily ops digest and shift forecasting
From technician compensation to patient billing — fully streamlined and visible.
Patient invoicing, refunding, and OHIP claim tracking
Part-time technician payouts & mileage logs
Integrated cash and credit workflows
Partner revenue share models and breakdowns
Coordinate with patients, partners, and technicians through the built-in communication suite.
In-app Intercom support and admin messaging
Broadcast reminders, updates, and SOPs
Patient satisfaction insights and rescheduling tools
Assign/reassign jobs in emergencies
Compliant with medical data standards and designed for both single clinics and national scale.
HIPAA-compliant infrastructure
Role-based user permissions
Audit trails and activity logs
Scales with volume, from 100 tests/day to 10,000+
Start building your intelligent operations with the Welab Admin Panel.
Yes. Our geofencing and pricing engine allows you to set unique price structures by region, partner, or test type — all fully customizable in real-time.
Admins can manually assign, reassign, or reschedule appointments directly from the panel. You also have visibility into the scheduling engine’s logic and performance.
The Admin Panel gives access to operations data like requisition volume, partner performance, cancellation rates, payment metrics, and technician efficiency — with export options.
Yes. You can assign specific permissions for roles like operations, finance, support, or logistics, ensuring secure and streamlined access control.
